Gorgias

Transform your customer interactions into a powerful growth engine. This conversational AI platform is built specifically for ecommerce, helping you resolve up to 60% of support inquiries automatically and increase conversions by 2.5x with an intelligent AI Agent that provides brand-aligned, tailored recommendations.

It functions as a natural extension of your online store, especially for Shopify users, allowing your team to edit orders and access real-time product information without leaving the helpdesk. Centralize all your customer conversations from every channel into a single, unified platform.

Key features include:

• Support Suite: Unify all support channels to boost efficiency and reduce operational costs through powerful automation.
• Marketing Suite: Proactively engage shoppers with real-time chat campaigns that can reduce bounce rates by 37% and offer personalized assistance.
• Deep Integrations: Seamlessly connect with over 100 ecommerce tools to bring all your customer data together for more impactful interactions.